core + attic (Attic Area): these terms have been either deprecated from the core or extentions, or removed from pending as not accepted into the full vocabulary.

ContactPoint

Canonical URL: http://schema.org/ContactPoint

Intangible > StructuredValue > ContactPoint

A contact point—for example, a Customer Complaints department.

Usage: Between 10,000 and 50,000 domains
PropertyExpected TypeDescription
Properties from ContactPoint
areaServed AdministrativeArea  or
GeoShape  or
Place  or
Text 
The geographic area where a service or offered item is provided. Supersedes serviceArea.
availableLanguage Language  or
Text 
A language someone may use with or at the item, service or place. Please use one of the language codes from the IETF BCP 47 standard. See also inLanguage
contactOption ContactPointOption An option available on this contact point (e.g. a toll-free number or support for hearing-impaired callers).
contactType Text A person or organization can have different contact points, for different purposes. For example, a sales contact point, a PR contact point and so on. This property is used to specify the kind of contact point.
email Text Email address.
faxNumber Text The fax number.
hoursAvailable OpeningHoursSpecification The hours during which this service or contact is available.
productSupported Product  or
Text 
The product or service this support contact point is related to (such as product support for a particular product line). This can be a specific product or product line (e.g. "iPhone") or a general category of products or services (e.g. "smartphones").
telephone Text The telephone number.


Instances of ContactPoint may appear as values for the following properties

PropertyOn TypesDescription
bccRecipient Message A sub property of recipient. The recipient blind copied on a message.
ccRecipient Message A sub property of recipient. The recipient copied on a message.
contactPoint HealthInsurancePlan  or
Organization  or
Person 
A contact point for a person or organization. Supersedes contactPoints.
grantee DigitalDocumentPermission The person, organization, contact point, or audience that has been granted this permission.
homeLocation Person A contact location for a person's residence.
recipient AuthorizeAction  or
CommunicateAction  or
DonateAction  or
GiveAction  or
Message  or
PayAction  or
ReturnAction  or
SendAction  or
TipAction 
A sub property of participant. The participant who is at the receiving end of the action.
servicePhone ServiceChannel The phone number to use to access the service.
serviceSmsNumber ServiceChannel The number to access the service by text message.
toRecipient Message A sub property of recipient. The recipient who was directly sent the message.
workLocation Person A contact location for a person's place of work.

More specific Types

Examples

Example 1
This example shows a JSON-LD description of services that do not necessarily have a direct
human-oriented HTML description. It describes a GovernmentService named "Veterans Affairs Emergency Mental Health",
its operator, service area and service details, such as its Veterans Crisis Line (including  phone contact line
hours of operation, language and other details).
This example is JSON only.
This example is JSON only.
<script type='application/ld+json'>
{
  "@context": "http://schema.org",
  "@type": "GovernmentService",
  "name": "Veterans Affairs Emergency Mental Health",
  "serviceType": "Psychiatric Emergency Services",
  "operator": {
    "@type": "GovernmentOrganization",
    "name": "US Department of Veterans Affairs"
  },
  "serviceArea": {
    "@type": "AdministrativeArea",
    "name": "Massachusetts"
  },
  "audience": {
    "@type": "CivicAudience",
    "name": "Veterans"
  },
  "availableChannel": {
    "@type": "ServiceChannel",
    "name": "Urgent Care Clinic",
    "availableLanguage": {
      "@type": "Language",
      "name": "Spanish",
      "alternateName": "es"
    },
    "serviceLocation": {
      "@type": "Hospital",
      "name": "VA Boston -- West Roxbury",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "1400 VFW Parkway",
        "addressLocality": "West Roxbury",
        "addressRegion": "MA",
        "postalCode": "02132"
      }
    }
  }
}
</script>
Example 2
A fuller example that illustrates multiple contact numbers for a company,
including US toll-free numbers, a hearing-impaired number, and several contact categories.
This example is JSON-only.
This example is JSON-only.
<script type="application/ld+json">
{ "@context" : "http://schema.org",
  "@type" : "Organization",
  "url" : "http://www.t-mobile.com",
  "contactPoint" : [
    { "@type" : "ContactPoint",
      "telephone" : "+1-877-746-0909",
      "contactType" : "customer service",
      "contactOption" : "TollFree",
      "areaServed" : "US"
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-505-998-3793",
      "contactType" : "customer service"
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-877-296-1018",
      "contactType" : "customer service",
      "contactOption" : ["HearingImpairedSupported","TollFree"] ,
      "areaServed" : "US"
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-877-453-1304",
      "contactType" : "technical support",
      "contactOption" : "TollFree",
      "areaServed" : ["US","CA"],
      "availableLanguage" : ["English","French"]
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-877-453-1304",
      "contactType" : "bill payment",
      "contactOption" : "TollFree",
      "areaServed" : ["US","CA"]
    } ] }
</script>
Example 3
Example specifying one customer service phone number.
This example is JSON-only.
This example is JSON-only.
<script type="application/ld+json">
{ "@context" : "http://schema.org",
  "@type" : "Organization",
  "url" : "http://www.your-company-site.com",
  "contactPoint" : [
    { "@type" : "ContactPoint",
      "telephone" : "+1-401-555-1212",
      "contactType" : "customer service"
    } ] }
</script>

Schema Version 3.4